1. Payment:
1.1 Accepted Payment Methods: We accept payments securely through various methods, including credit cards, debit cards, Monri WSPay and other authorized payment gateways.
1.2 Payment Confirmation: Your order will be confirmed upon successful payment. A confirmation email will be sent to the provided email address.
1.3 Currency: All transactions are processed in EURO. Exchange rates may apply for international transactions.
2. Delivery:
2.1 Digital Product Delivery:
- Our software-based products are delivered digitally. Upon payment confirmation, you will receive instructions and access details via email.
2.2 Delivery Timeframe:
- Delivery times for digital products are immediate or as specified during the checkout process.
2.3 Technical Requirements:
- Ensure your system meets the specified technical requirements before purchasing. Compatibility information is available on the product page.
3. Complaints:
3.1 Software Issues:
- If you encounter any issues with our software, please contact our customer service at posao945@gmail.com within 2 days for assistance.
3.2 Refund Policy:
- We offer a 30-day refund policy for software-related issues. Contact posao945@gmail.com for refund requests.
3.3 Customer Support:
- Our customer support team is available to address any concerns or questions regarding our software products. Contact posao945@gmail.comfor for assistance.
Confidential Data Protection & User Privacy Notice:
1. Data Collection:
1.1 – We collect and process only relevant personal data necessary for order fulfillment and compliance with legal obligations.
1.2 – Collected data is used for software delivery, licensing, and communication with customers. Users have control over how their data is used.
2. Marketing Communication:
2.1 – Buyers can opt out of marketing campaigns and choose to be removed from marketing contact lists.
2.2 – All marketing communications adhere to the preferences set by the user.
3. Data Security:
3.1 – All user personal data is kept strictly confidential and accessible only to employees who require it for their work tasks.
3.2 – We implement industry-standard security measures to protect user data.
4. Privacy Controls:
4.1 – Users have the right to access and update their personal information. Contact posao945@gmail.com for assistance.
4.2 – Privacy controls are available to allow users to manage their preferences.
5. User Privacy Notice:
5.1 – Brownandco is committed to protecting your privacy. For detailed information on how we collect, use, and protect your data, please refer to our Privacy Policy.
Brownandco takes data protection and privacy very seriously. We collect only relevant and necessary data to accomplish the specified purpose and to meet our obligations. Our buyers are informed about the way the collected data is used, and they can control and determine how their personal data is used. Buyers can also decide whether they want their name removed from the list used for marketing campaigns. All user personal data is kept strictly confidential. It is available only to employees who require such data to perform their work tasks. All employees of Brownandco and business partners are obliged to demonstrate that their activities are compliant with the Data Protection Principles.