1. Introduction
Welcome to. We are dedicated to providing you with efficient and reliable delivery services for the products you purchase through our website . This Delivery Policy outlines the procedures and conditions for the delivery of products to our customers in Croatia.
2. Delivery Zones
2.1. We offer delivery services within the borders of Croatia.
2.2. Our delivery zones may be subject to change, and we reserve the right to update the list of areas we serve. Please refer to our website for the most up-to-date information on our delivery zones.
3. Delivery Methods
3.1. We offer the following delivery methods for your convenience:
- Standard Delivery: [Description of standard delivery timeframes, fees, and procedures].
- Express Delivery (if applicable): [Description of express delivery timeframes, fees, and procedures].
- In-Store Pickup (if applicable): [Description of in-store pickup procedures].
4. Delivery Timeframes
4.1. Delivery timeframes may vary depending on the delivery method chosen, your location, and product availability. We will provide estimated delivery times during the checkout process, and you will receive confirmation and tracking information once your order is shipped.
4.2. While we make every effort to meet our delivery estimates, please note that delays may occur due to unforeseen circumstances such as weather conditions or other factors beyond our control. We will notify you of any significant delays.
5. Delivery Charges
5.1. Delivery charges, if applicable, will be clearly displayed during the checkout process. These charges may vary depending on the delivery method selected, the size and weight of the products, and the delivery destination.
6. Delivery Tracking
6.1. For orders that qualify for tracking, you will receive a tracking number along with your shipping confirmation. You can use this tracking number to monitor the status of your delivery through our chosen delivery partner.
7. Delivery Address
7.1. Please ensure that the delivery address provided during the order placement is accurate and complete. We are not responsible for undelivered orders due to incorrect or incomplete address information.
8. Delivery Acceptance
8.1. Upon delivery, please inspect the products for any visible damage or defects. If you notice any issues, please notify the delivery personnel and contact our customer support team immediately.
9. Delivery Returns and Refunds
9.1. For information on returns and refunds related to delivery issues, please refer to our Refund and Returns Policy.
10. Contact Information
If you have any questions, concerns, or requests regarding our Delivery Policy, please contact us at:
- Email : posao945@gmail.com
- Phone : +385993579623
11. Governing Law
This Delivery Policy shall be governed by and construed in accordance with the laws of Croatia.